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FAQ - Registration
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Who can register with AsukaBook?
What countries does AsukaBook service?
Can I register without entering a web address?
How long will it take to receive my registration information?
Will I be sent product information once I am registered?
What happens if I forget my user information (Activation Code and/or Password)?
Can I change my user information (E-mail, Activation Code and/or Password)?
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Who can register with AsukaBook?
AsukaBook products are available to professional photographers and designers
creating books for resale or promotions. To protect the integrity and confidentiality
of our registered customers, we do not disclose our prices to the general public,
as well as ordering capability. For this reason, verifying professional status is
imperative. When you submit your application for an account, your business status
will be verified. We may request further information from you such as business web
site, membership of professional photography associations, and/or sample images.
Please contact us if you have any additional questions or if you are unsure if your
business qualifies.
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What countries does AsukaBook service?
AsukaBook is a global product with representatives in
Australia
,
France
,
Switzerland
,
China
,
Japan
, the
United States and Taiwan
. You are only able to register with a representative in your sales area. If you
attempt to register with a representative that does not service your area, you will
be notified of the correct representative and redirected to their website. AsukaBook
Asia
located in Taiwan and serves most countries in Asia but
Japan
, Asutralia and NewZealand are excluded.
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Can I register without entering a web address?
Yes. Enter all available information on the registration form. Once the registration form has been completed, please
send an e-mail to asia@asia.asukabook.com with samples of your photography work, along
with any membership of professional photography associations you may belong to and
how you would like to use AsukaBook products in your business. AsukaBook Asia Customer
Care may contact you with additional questions to complete the registration process.
Your cooperation with this process would be greatly appreciated.
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How long will it take to receive my registration information?
An email approving your registration application or requesting further information
will be sent to you via e-mail within 2 business days. Once your registration has
been “Approved”, you will receive your account login information, promotional discount
codes, and more tips and resources to get started.
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Will I be sent product information once I am registered?
Yes, New
Asia
customers will receive a Welcome Packet containing additional product information,
page samples of our printing and finishes, and marketing material within 2 weeks
of confirmed registration.
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What happens if I forget my user information (Activation Code and/or
Password)?
You may contact Customer Care
, call +886-87923001 ext 2228, or click
HERE
to retrieve your Activation Code and Password via e-mail.
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Can I change my user information (E-mail, Activation Code and/or Password)?
Yes, you may change your e-mail and password, but your activation code
may not be altered. To make changes to your user information, log into your AsukaBook
account and select ‘Update Account’ from the right tabs menu. Please review all
account information to ensure it is complete, current, and correct. Be sure to click
‘Update’ to save all changes.
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