FAQS - SHIPPING AND HANDLING

Your AsukaBook order will be shipped via Courier or Express unless otherwise specified.

No, we dont offer special shipping method. For ASEAN, TWN and China areas, your Asukabook Order will be delivered by our lcoal logistic service. However, if a preferred method of shipping is required pls contact Customer Care .

AsukaBook orders are processed in 4 main Asukabook Asia logistic service in Asia region. Hong Kong, Kuala Lumpur in Malaysia, Singapore, Taipei in Taiwan and ShangHai in China. , produced in the Asukanet production factory in Hiroshima , Japan , and shipped to customers from our each Asukabook Asia Logistic Service offices, where will receive for final review, packaging, and processing.

No, unfortunately we do not drop ship orders directly to customer's clients. We ship directly to the shipping address on account for you to review and present to your clients. If you live outside of the our Asukabook Asia Logistic Service offices and your client lives in the other countries , please contact us for further shipping arrangements if necessary.

Yes, you will be sent an e-mail confirmation that your order is prepared to be shipped. The e-mail will contain a link to your updated sales receipt/statement that will include your tracking number. via

Yes, but only if we receive multiple orders at our distribution center at the same time. In this case, you will need to contact us to arrange combined shipping, as it will not be done automatically. We are unable to hold numerous orders/books on site awaiting more to arrive from our production facility, so most orders will be shipped individually.

Please contact Customer Care for further invoice providing service.

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asia@asia.asukabook.com 
+886-2-8792-3001