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Turnaround Time

PRODUCTION TUNAROUND TIME

Orders for AsukaBook products are usually processed within two business days after payment. Once an AsukaBook book order has been approved and sent into production, standard orders will be shipped from our office in approximately two to three weeks. Shipping time included.Your AsukaBook order will be shipped via Courier or Express unless otherwise specified.

PRODUCTION RUSH

If you place the rush orders, you will be able to receive your order in approximately 10 business days of the approval date. SUPER RUSH Request should be confirm by producing team in advance..

AVOIDABLE DELAYS

Several things! Layout concerns can cause an order to be delayed. We contact you if we see concerns and your order is placed on hold until we are able to go over those concerns with you. Please review our Design Tips to learn how to avoid common order delays.

HOLIDAY SCHEDULE

The studio or production center will be closed on the following dates. Note that holiday deadline dates are subject to change. Please check this list periodically.


Holiday


Description


Delays


December 27, 2018 - January 4, 20

Christmas/New Year Holiday in Japan(production closed)

(Please adhere to the Holiday Deadline schedule shown if you are needing a book in January. Orders may be delayed an additional 5-7 working days... Please plan accordingly.)
* Ordering service will be provided as normal by Taiwan Customer Service Center
* Order taken before 13th Dec. will be delivered before 28th Dec, 2018.
* Order taken from 17th Dec., will be started to delivery in the week of 4th Jan, 2019. The accuate shipping date may be confirmed by notice from Customer Service Center.


逢日本2019新年假期, AsukaBook 相冊的運送會延後約有5-7工作天. 敬請攝影師提早安排上傳訂單時間。
* 2018/12/13前完成下單, 2018/12/28前會收到相冊。
* 2018/12/17 之後間下單, 則於2019/01/4開始安排出貨, 詳細時間以服務人員回覆為主。

February 4-8, 2018

Chinese New Year Holidays(Customer Service Center closed)
Please adhere to the Holidayd Deadline schedule shown if you are needing a book before Chinese New Year 2019. Orders may be delayed an additional 1 more week... Please plan accordingly.
* Ordering service wil be provided as normal before 28th Jan., 2019.
* Delivery service will be back to normal from 11nd Feb., 2019.
逢華人年節假期, 2019/01/28起至2019/02/10 假期期間暫停服務。2019/02/11起恢復正常運作。
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